Effective date: June 12, 2026
1. Who we are
Rejoin ("Rejoin," "we," "us") makes the Rejoin app for iPhone and iPad and operates rejoinvoice.com. For anything in this policy, write to privacy@rejoinvoice.com — a person answers.
This policy covers the Rejoin app and this website. It does not cover Apple's own services (like Personal Voice, App Store billing, or iCloud), which are governed by Apple's terms and privacy policy.
2. What stays on your device
Rejoin is built device-first. The following never reaches our servers as stored data:
- Audio. Conversation around you is transcribed by Apple's on-device speech recognition. The sound is processed in memory and discarded. We never record, store, transmit, or have access to audio. There is no recording — on your device or anywhere else.
- Live transcripts and conversation memory. What Rejoin heard, and the record of your conversations, are stored only on your device. You can read every line in the app and clear it in one tap.
- Your About-me profile (people, interests, humor) and the sound-to-intent patterns Rejoin learns from your confirmed taps.
- Your Personal Voice. Personal Voice is an Apple feature that lives entirely in iOS. Rejoin asks iOS to speak with it; the voice model itself never passes through us.
If you use Rejoin without an account and without AI features, nothing about you reaches us at all.
3. What we collect, and why
- Account information (optional). Rejoin works fully without an account. If you create one — with email, Google, or Apple — we store your email address and a sign-in identifier so you can sync and restore your data.
- Synced content (optional). With an account, your sayings, speech history, and care log entries are stored in our cloud database so they survive a lost device and can sync across your devices. They are transmitted encrypted, and access controls ensure only your account can read your rows. Conversation memory and transcripts are not synced — they stay on the device.
- AI request text (transient). See section 4.
We collect nothing else. The app contains no advertising SDKs and no third-party analytics or tracking. This website sets no cookies and runs no trackers — which is why it has no cookie banner.
4. AI features: what leaves your device, and when
When you use an AI feature — reply suggestions, sentence expansion, spelling repair, phrase drafting, care summaries — the relevant text (a heard sentence, your typed fragment, the day's logged care facts, and, if enabled, relevant parts of your About-me profile) is sent over an encrypted connection through our server to our AI provider (Anthropic), which generates the result and returns it.
- This text is used only to generate your result. Neither we nor our provider use it to train models.
- We do not keep a store of your AI requests; they are processed and discarded in the normal operation of the service.
- Turning off Personalized suggestions (Me tab) removes all personal context from these requests. Turning off listening (tap the orb) stops heard speech from being processed at all.
- Offline, nothing is sent and Rejoin falls back to on-device behavior.
5. Care data
If you enable the Care tab, care log entries and check-ins are visible to the caregivers you invite — that's their purpose — and to no one else. Handoff notes are generated only from what was logged. Turning the Care tab off stops and hides all of it. Care data is health-related and we treat it with corresponding care; note that Rejoin is a consumer app and not a HIPAA-covered entity or business associate.
6. Payments
Rejoin+ subscriptions are billed by Apple through your App Store account. We never see or store your payment details. We receive only what Apple provides to developers: anonymized transaction records that tell us a subscription is active.
7. Retention and deletion
- On-device data is yours to clear in the app at any time, and is removed when you delete the app.
- Synced data is kept while your account exists. Deleting your account (Me → My data) permanently deletes your synced data from our database — no retention period, no questions.
- Export everything first if you wish, from the same place.
8. Sharing
We do not sell personal information, and we do not share it for advertising — as defined under any law, including the CCPA. The only parties that touch your data are the service providers that run Rejoin's infrastructure (cloud database hosting and AI processing), under contracts that limit them to providing the service, and the caregivers you yourself invite. We would disclose data if a valid legal process compelled it — though because audio is never stored and transcripts stay on your device, there is very little to compel.
9. Your rights
Wherever you live, we offer the same rights: access what we hold about you (it's the synced content and email described above), export it, correct it, and delete it — all available directly in the app, no request form needed. If you prefer, or if something doesn't work, email privacy@rejoinvoice.com. If you're in the EU/EEA, UK, or a US state with a privacy law, these are the rights those laws describe; you also have the right to complain to your local authority, though we'd appreciate the chance to fix things first.
10. Children
Rejoin is not directed at children under 13, and we don't knowingly collect personal information from them. Rejoin may be set up for a person of any age by a parent or legal guardian who manages the account and data on their behalf.
11. Security
Data syncs over encrypted connections (TLS) and is stored encrypted at rest with per-account access controls. The optional caregiver PIN protects settings and the care log on the device itself. No system is perfectly secure; if a breach ever affects your data, we will tell you promptly and plainly.
12. Changes to this policy
If we change this policy, we'll update the date at the top and, for meaningful changes, tell you in the app before they take effect. We will never change the four promises in the short version at the top — those are the point of the product.
13. Contact
privacy@rejoinvoice.com — a person answers.